The steps for using health insurance and accident insurance coverage when receiving services at the hospital are as follows. Please prepare the following items :

• Insurance policy card.
• Identification card (ID card) or any government-issued card with a photo.

In the case of using outpatient insurance coverage, please follow these steps :

• Present your insurance card along with your identification card or any government-issued card at the registration/clinic counter.
• The registration officer will verify the information on your insurance card and provide preliminary information about the conditions for using the insurance.
• After receiving treatment from the doctor, the finance officer will ask you to sign the claim form. If there is any excess amount, you will be required to pay it yourself (depending on the terms and conditions of your insurance policy).
• If the insurance does not cover certain expenses or is not in accordance with the policy conditions, you will need to make a self-payment. Then, you can take the claim form along with the receipt to the next insurance company for reimbursement.

If you have any questions or need further information, please contact : Health Benefits Center at

Tel. 0-2838-5555 ext. 10160-2

Fax. 02-013-7054

In the case of using inpatient insurance coverage, please follow these steps:

• In the event that the patient is unable to use the FAX CLAIM service.
• The hospital will provide a claim form and a receipt for the patient to submit for reimbursement to the next insurance company.