Privacy Policy
Saint Louis Hospital
Saint Louis Hospital respects the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act B.E. 2562 (PDPA). This policy should be read in conjunction with our Terms of Service and Cookie Policy.
Collection of Personal Data
The hospital collects your personal data when you use our services, visit our website, or contact us through various channels. The data we collect includes:
• Personal identification data such as name, surname, date of birth, national ID number, passport number
• Contact information such as address, phone number, email
• Medical and health information including treatment history, medical records, lab results
• Financial data such as payment information, insurance details
• Technical data from website usage such as IP address, browser type, access time
Purpose of Data Usage
The hospital uses your personal data for the following purposes:
• To provide medical services and healthcare
• To make appointments and contact patients
• To process payments and financial transactions
• To comply with laws and regulations
• To improve the quality of our services and website
• To send news, promotions, and healthcare information (with your consent)
Disclosure of Personal Data
The hospital may disclose your personal data to third parties in the following cases:
• Medical professionals involved in your treatment
• Insurance companies (with your consent or as required by your insurance policy)
• Government agencies as required by law
• Service providers who assist in the hospital’s operations, under strict confidentiality agreements
Data Security
The hospital has implemented appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include both technical and organizational safeguards in accordance with applicable laws and industry standards.
Data Retention
The hospital will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Medical records will be retained in accordance with the Medical Facility Act and related regulations.
Your Rights
Under the Personal Data Protection Act, you have the following rights:
• Right to access and obtain a copy of your personal data
• Right to rectify your personal data to be accurate and up-to-date
• Right to delete or anonymize your personal data
• Right to restrict the processing of your personal data
• Right to data portability
• Right to object to the processing of your personal data
• Right to withdraw consent at any time
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding personal data, please contact us at:
Saint Louis Hospital
27 South Sathorn Road, Yannawa, Sathorn, Bangkok 10120
Phone: 02-838-5555
Email: info@saintlouis.or.th
Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on the hospital website. You can access the latest version of this policy on our website at any time.
Announced on May 27, 2022